Chronic Care

Type 1 Diabetes at School

dabi

dabi

Empowering Young Diabetes Warriors: A
Comprehensive Care Ecosystem

Our innovative ecosystem provides a holistic solution for managing Type 1 diabetes
in school-aged children. By integrating a user-friendly insulin app, a smart insulin
tracker, and a customized emergency kit, we aim to alleviate the stress and burdens
faced by parents and caregivers.

Our solution offers a comprehensive approach to diabetes management, empowering
young patients to take control of their health and thrive.

DISCIPLINE

User Research | UI/UX Design | Product Design

TIMELINE

August 2022 - December 2022

TOOLS

Figma, Blender, Fushion 360, Procreate,
Keyshot, Adobe Creative Suites

TEAMMATES

Katelyn Mao, Zaria Hardnett

00.

How can technology assist in managing

home healthcare for chronic disease?

01

RESEARCH & ANALYSIS

Our team thoroughly researched the needs of school-

aged children with Type 1 Diabetes.. Through interviews,

journey mapping, and treatment analysis, we identified

their unique challenges and milestones.

THE STATISTICS

In 2019, of the 283,000 children and

adolescents younger than 20 with diagnosed

diabetes, 244,00 had type 1 diabetes.

Type 1 Diabetes is one of the most common

chronic diseases of childhood in the United

States, accounting for over 87% of all cases

in youth ages 10-19 years.

CURRENT SCHOOL REGULATIONS

FOR TYPE 1 DIABETES

Federal law gives students the right to

receive the diabetes care for safety

and full participation in school. Schools

must provide trained staff for

monitoring glucose levels and

administering insulin and glucagon.

Whether a student is allowed to self-

administer is dependent upon:

Approved paperwork from medical

provider, parent/guardian, and school,

child’s age and experience, and

possibly other school specific factors.

Middle school and high school aged

students: are usually able to self-

manage their diabetes depending on

the duration of diabetes and level of

maturity but will always need help when

experiencing sever hyperglycemia.

JOURNEY MAP

To School

At School

Attack

To Home

Going to School

Constantly checking blood level

Treatment & recovery

Slightly feeling symptom

Getting Attack

Routine & Home

Checking monitor status

Eating, Packing lunch

Frequent blood sugar

checks, Careful eating,

Split attention

Pre-Attack, During Attack,

Post Attack

Creating a routine,

Managing consistent spending

CARE AT SCHOOL

Diagnosis

Adjustment

Experiment

Routine

Being Diagnosed

Doing Research

Finding Products

that Work

Learning about Diagnosis

Experimenting with products

Being overwhelmed

Adjusting

Additional testing,

Initial instructions,

Purchasing first supplies

Dramatic lifestyle changes,

Check-ups, DSMES services,

Buying additional supplies

Trying new products, emotional

ups and downs, and increased

spending on various items.

Establishing a patient

routine, Maintaining

consistent spending.

DIAGNOSIS JOURNEY

Jake 12

Diagnosis: 2 months ago

CONCERNS

Social impact on his life

Lack of understanding about his disease

Feeling different from his peers

Jake was recently diagnosed with Type 1 Diabetes.

Jake's insulin levels are stable, and his parents

handle most of his care. However, his biggest

challenges are social and emotional.

Danielle 16

Diagnosis: 5 years ago

CONCERNS

Paranoia about weight fluctuations

Feeling overprotected by her family

Burnout and overwhelm from condition

Danielle has been diagnosed with Type 1 diabetes

for a while.Danielle is now managing her own care

but is becoming more socially conscious as she

spends more time with friends.

Clara 40

Stay-at-home mom.

CONCERNS

Inability to monitor her daughter at school

Relying on school administrators for care

Learning to adjust to her daughter's condition

Clara’s 13 year old daughter was recently

diagnosed with type 1 diabetes. Clara makes

most decisions for her daughter’s care and is the

first point of contact during of after emergencies.

Ms. Terry 37

Middle School Nurse

CONCERNS

Monitoring students' blood glucose levels

Effectively communicating with parents

Balancing care for multiple students at once

Ms. Terry is a middle school nurse with 3 years

of experience. She manages the school care system

and currently looks after two middle school students

with Type 1 Diabetes at her school.

PERSONAS

FACTORS OFTEN OVERLOOKED

Increases in estrogen and/or testosterone

during puberty can increase blood

sugar levels and cause insulin resistance.

PUBERTY

Blood sugar may rise 3-5 days before

periods due to hormonal changes.

Progesterone increases insulin resistance,

while serotonin decline leads to sugar cravings.

While unavoidable factors should be

considered, we must prioritize reducing waste

while maintaining or improving care quality.

ENVIRONMENT WASTE

MENSTRUAL CYCLE

...simplify diabetes tracking for caregivers?

...make diabetes management fun?

...create a diabetes ecosystem?

???

HOW MIGHT WE...

Type 1 Diabetes profoundly affects children’s daily lives, demanding careful attention

at home and school. Existing products often do not cater to their rapid growth and

developmental milestones like puberty and social awareness

Our goal is to alleviate the ongoing management stress for patients and caregivers

by filling these critical gaps.

THE PROBLEM

02

CONCEPT DESIGN

Rather than redesigning existing monitors or insulin pump, we focused on enhancing the overall

care system and communication among essential parties: nurses, parents, and patients. Our aim

is to streamline and simplify this process, reducing stress and improving efficiency.

A SYSTEMATIC APPROACH

BRAINSTORMING

We designed product thumbnails to

showcase various features that could

help manage diabetes.

DECISION BOARD

To organize our product ideas and identify key

features, we created a decision matrix. This matrix

categorized our thumbnails into physical and digital

solutions.


By analyzing common themes and desired features,

we identified three promising design directions. While

the lower half of our thumbnails represent digital features

we're already planning to incorporate, the matrix helped

us pinpoint additional physical and conceptual elements

to consider.

CONCEPT 1: ALERT WRISTBAND

This wristband offers a convenient and discreet way

to monitor blood glucose levels. By displaying color

changes and providing gentle haptic feedback, the

wristband alerts users to fluctuations in their blood

sugar, reducing the need for constant monitoring.

CONCEPT 2: EMERGENCY KIT

This emergency kit has a compact and portable design,

the kit can be easily stored at a child's desk or in the

nurse's office. Equipped with an integrated pressure

sensor to monitor blood sugar levels, along with other

essential supplies, the kit provides a centralized location

for emergency preparedness. This ensures that diabetic

children always have the necessary tools at their

fingertips, promoting safety and peace of mind.

APP CONCEPT

Tell us about the details of yourself

List you diagnosis details

How you want to manage your health

LOGIN

Monitor all students at once

Track students locations

Diagnosis details, medical information

CARE TAKER PAGE

Menstrual tracking page

CGM Tracking

Insight about CGM levels

Community for communicating

Resources about diabetes

MAIN PAGE

WIREFRAMES

This wristband offers a convenient and discreet way to monitor blood glucose levels.

By displaying color changes and providing gentle haptic feedback, the wristband alerts

users to fluctuations in their blood sugar, reducing the need for constant monitoring.

As stated previously, we created an ecosystem for communication between the patient;

parent, and caretaker(s). This ecosystem currently consists of an app, an indicator, and

an emergency kit that work in tandem with existing technologies to improve care.

THE ECOSYSTEM

03

FINAL PRODUCT

The core of our system is a multifunctional care app designed for the children, school nurse,

and parent. Beyond integrating with the indicator and emergency kit, it centralizes health

tracking (e.g., menstrual cycles), offers a community forum, and provides various resources.

The app adapts to the child’s growing self-care abilities, allowing for customized access

to interfaces and functions based on the user’s or guardian’s discretion.

03-01

THE CARE APP

The login process focuses on four key areas to understand

students’ chronic condition management: personal details,

diagnosis, self-care routines, and health goals. By asking

targeted questions, the AI collects essential data to

customize updates to user preferences.

LOGIN INTERFACE

The nurse receives updates on a child’s glucose levels

(steady. high, or low), current class, and brief symptom

explanations if levels are abnormal. Clicking the child’s

profile provides detailed information, including CGM data,

care plans, emergency contacts, and additional conditions.

CARE TAKER INTERFACE

The following is the main interface for student. It contains

5 different big sections: Insight, Menstruation, Diabetes

rates, Community, Resources.


Each of the sections provide students with important

information that helps understand their chronic illness to

more in depth level.

STUDENT INTERFACE

Our modular indicator, customizable for wristbands or keychains,

uses color changes and haptic alerts to notify users of blood glucose

fluctuations, reducing the need for constant monitoring

03-02

THE INDICATOR

Set up default color on app

Put on indicator (wearable)

**Receive a notification

Double tap to acknowledge

*Treatment mode*

Receive Treatment

Triple tap to finalize treatment

Return to normal activities

Our redesigned emergency kit for diabetic children is compact and

portable, perfect for keeping at a desk or in the nurse's office. It uses

integrated pressure sensors to track the presence of essential supplies.

03-03

THE EMERGENCY KIT

Low blood sugar alert!

Go to nurse to treat, and candy from kit

Caretaker(s) alerted about kit usage emptiness

Refill as needed

TO REITERATE

The purpose of this system is not to replace what

already exists, but to expedite and increase the

connections between devices and stakeholders.

CARE APP

INDICATOR

EMERGENCY KIT

GLUCOSE

MONITOR

ALL SCREENS

REFLECTION

04

With additional time, I would have prioritized user testing to gather valuable feedback

and refine the emergency kit's interface, focusing on the connection with the digital

device. Additionally, I would have explored developing age-appropriate interfaces to

cater to the evolving needs of children at different stages. This would have allowed

me to tailor the product experience to specific age groups and preferences, ensuring

optimal usability and engagement.

CONCEPT 2: EMERGENCY KIT

This emergency kit has a compact and portable design, the kit can

be easily stored at a child's desk or in the nurse's office. Equipped

with an integrated pressure sensor to monitor blood sugar levels,

along with other essential supplies, the kit provides a centralized

location for emergency preparedness. This ensures that diabetic

children always have the necessary tools at their fingertips,

promoting safety and peace of mind.

CONCEPT 1: ALERT WRISTBAND

This wristband offers a convenient and discreet way to monitor

blood glucose levels. By displaying color changes and providing

gentle haptic feedback, the wristband alerts users to fluctuations

in their blood sugar, reducing the need for constant monitoring.

DECISION BOARD

To organize our product ideas and identify key features, we

created a decision matrix. This matrix categorized our thumbnails

into physical and digital solutions.


By analyzing common themes and desired features, we identified

three promising design directions. While the lower half of our

thumbnails represent digital features we're already planning to

incorporate, the matrix helped us pinpoint additional physical and

conceptual elements to consider.

We designed product thumbnails to

showcase various features that could

help manage diabetes.

BRAINSTORMING

© PAULINA WIJUNG YOUNG. 2024

Type 1 Diabetes profoundly affects children’s daily lives, demanding careful attention

at home and school. Existing products often do not cater to their rapid growth and

developmental milestones like puberty and social awareness

Our goal is to alleviate the ongoing management stress for patients and caregivers

by filling these critical gaps.

THE PROBLEM

02

CONCEPT DESIGN

Rather than redesigning existing monitors or insulin pump, we focused on enhancing the overall

care system and communication among essential parties: nurses, parents, and patients. Our aim

is to streamline and simplify this process, reducing stress and improving efficiency.

A SYSTEMATIC APPROACH

00.

How can technology assist in managing

home healthcare for chronic disease?

01

RESEARCH & ANALYSIS

Our team thoroughly researched the needs of school-

aged children with Type 1 Diabetes.. Through interviews,

journey mapping, and treatment analysis, we identified

their unique challenges and milestones.

THE STATISTICS

In 2019, of the 283,000 children and

adolescents younger than 20 with diagnosed

diabetes, 244,00 had type 1 diabetes.

Type 1 Diabetes is one of the most common

chronic diseases of childhood in the United

States, accounting for over 87% of all cases

in youth ages 10-19 years.

CURRENT SCHOOL REGULATIONS

FOR TYPE 1 DIABETES

Federal law gives students the right to

receive the diabetes care for safety

and full participation in school. Schools

must provide trained staff for

monitoring glucose levels and

administering insulin and glucagon.

Whether a student is allowed to self-

administer is dependent upon:

Approved paperwork from medical

provider, parent/guardian, and school,

child’s age and experience, and

possibly other school specific factors.

Middle school and high school aged

students: are usually able to self-

manage their diabetes depending on

the duration of diabetes and level of

maturity but will always need help when

experiencing sever hyperglycemia.

JOURNEY MAP

To School

At School

Attack

To Home

Going to School

Constantly checking blood level

Treatment & recovery

Slightly feeling symptom

Getting Attack

Routine & Home

Checking monitor status

Eating, Packing lunch

Frequent blood sugar

checks, Careful eating,

Split attention

Pre-Attack, During Attack,

Post Attack

Creating a routine,

Managing consistent spending

CARE AT SCHOOL

Diagnosis

Adjustment

Experiment

Routine

Being Diagnosed

Doing Research

Finding Products

that Work

Learning about Diagnosis

Experimenting with products

Being overwhelmed

Adjusting

Additional testing,

Initial instructions,

Purchasing first supplies

Dramatic lifestyle changes,

Check-ups, DSMES services,

Buying additional supplies

Trying new products, emotional

ups and downs, and increased

spending on various items.

Establishing a patient

routine, Maintaining

consistent spending.

DIAGNOSIS JOURNEY

Jake 12

Diagnosis: 2 months ago

CONCERNS

Social impact on his life

Lack of understanding about his disease

Feeling different from his peers

Jake was recently diagnosed with Type 1 Diabetes.

Jake's insulin levels are stable, and his parents

handle most of his care. However, his biggest

challenges are social and emotional.

Danielle 16

Diagnosis: 5 years ago

CONCERNS

Paranoia about weight fluctuations

Feeling overprotected by her family

Burnout and overwhelm from condition

Danielle has been diagnosed with Type 1 diabetes

for a while.Danielle is now managing her own care

but is becoming more socially conscious as she

spends more time with friends.

Clara 40

Stay-at-home mom.

CONCERNS

Inability to monitor her daughter at school

Relying on school administrators for care

Learning to adjust to her daughter's condition

Clara’s 13 year old daughter was recently

diagnosed with type 1 diabetes. Clara makes

most decisions for her daughter’s care and is the

first point of contact during of after emergencies.

Ms. Terry 37

Middle School Nurse

CONCERNS

Monitoring students' blood glucose levels

Effectively communicating with parents

Balancing care for multiple students at once

Ms. Terry is a middle school nurse with 3 years

of experience. She manages the school care system

and currently looks after two middle school students

with Type 1 Diabetes at her school.

PERSONAS

FACTORS OFTEN OVERLOOKED

Increases in estrogen and/or testosterone

during puberty can increase blood

sugar levels and cause insulin resistance.

PUBERTY

Blood sugar may rise 3-5 days before

periods due to hormonal changes.

Progesterone increases insulin resistance,

while serotonin decline leads to sugar cravings.

While unavoidable factors should be

considered, we must prioritize reducing waste

while maintaining or improving care quality.

ENVIRONMENT WASTE

MENSTRUAL CYCLE

...simplify diabetes tracking for caregivers?

...make diabetes management fun?

...create a diabetes ecosystem?

???

HOW MIGHT WE...

APP CONCEPT

Tell us about the details of yourself

List you diagnosis details

How you want to manage your health

LOGIN

Monitor all students at once

Track students locations

Diagnosis details, medical information

CARE TAKER PAGE

Menstrual tracking page

CGM Tracking

Insight about CGM levels

Community for communicating

Resources about diabetes

MAIN PAGE

WIREFRAMES

This wristband offers a convenient and discreet way to monitor blood glucose levels.

By displaying color changes and providing gentle haptic feedback, the wristband alerts

users to fluctuations in their blood sugar, reducing the need for constant monitoring.

As stated previously, we created an ecosystem for communication between the patient;

parent, and caretaker(s). This ecosystem currently consists of an app, an indicator, and

an emergency kit that work in tandem with existing technologies to improve care.

THE ECOSYSTEM

03

FINAL PRODUCT

The core of our system is a multifunctional care app designed for the children, school nurse,

and parent. Beyond integrating with the indicator and emergency kit, it centralizes health

tracking (e.g., menstrual cycles), offers a community forum, and provides various resources.

The app adapts to the child’s growing self-care abilities, allowing for customized access

to interfaces and functions based on the user’s or guardian’s discretion.

03-01

THE CARE APP

The login process focuses on four key areas to understand

students’ chronic condition management: personal details,

diagnosis, self-care routines, and health goals. By asking

targeted questions, the AI collects essential data to

customize updates to user preferences.

LOGIN INTERFACE

The nurse receives updates on a child’s glucose levels

(steady. high, or low), current class, and brief symptom

explanations if levels are abnormal. Clicking the child’s

profile provides detailed information, including CGM data,

care plans, emergency contacts, and additional conditions.

CARE TAKER INTERFACE

The following is the main interface for student. It contains

5 different big sections: Insight, Menstruation, Diabetes

rates, Community, Resources.


Each of the sections provide students with important

information that helps understand their chronic illness to

more in depth level.

STUDENT INTERFACE

Our modular indicator, customizable for wristbands or keychains,

uses color changes and haptic alerts to notify users of blood glucose

fluctuations, reducing the need for constant monitoring

03-02

THE INDICATOR

Set up default color on app

Put on indicator (wearable)

**Receive a notification

Double tap to acknowledge

*Treatment mode*

Receive Treatment

Triple tap to finalize treatment

Return to normal activities

TO REITERATE

The purpose of this system is not to replace what

already exists, but to expedite and increase the

connections between devices and stakeholders.

CARE APP

INDICATOR

EMERGENCY KIT

GLUCOSE

MONITOR

ALL SCREENS

Our redesigned emergency kit for diabetic children is compact and

portable, perfect for keeping at a desk or in the nurse's office. It uses

integrated pressure sensors to track the presence of essential supplies.

03-03

THE EMERGENCY KIT

Low blood sugar alert!

Go to nurse to treat, and candy from kit

Caretaker(s) alerted about kit usage emptiness

Refill as needed

REFLECTION

With additional time, I would have prioritized user testing to gather valuable feedback

and refine the emergency kit's interface, focusing on the connection with the digital

device. Additionally, I would have explored developing age-appropriate interfaces to

cater to the evolving needs of children at different stages. This would have allowed

me to tailor the product experience to specific age groups and preferences, ensuring

optimal usability and engagement.

04

Empowering Young Diabetes Warriors: A
Comprehensive Care Ecosystem

Our innovative ecosystem provides a holistic solution for managing Type 1 diabetes in school-aged children. By integrating a user-friendly insulin app, a smart insulin tracker, and a customized emergency kit, we aim to alleviate the stress and burdens faced by parents and caregivers.

Our solution offers a comprehensive approach to diabetes management, empowering young patients to take control of their health and thrive.

DISCIPLINE

User Research | UI/UX Design | Product Design

TIMELINE

August 2022 - December 2022

TOOLS

Figma, Blender, Fushion 360, Procreate,
Keyshot, Adobe Creative Suites

TEAMMATES

Katelyn Mao, Zaria Hardnett